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Shipping & Returns

Shipping & Handling Fees

In the continental U.S.

  • Purchases up to $49.95 …………..$14.95 for Shipping
  • Purchases of $50.00 and up……..FREE SHIPPING (Retail Orders Only)

Shipping provided by UPS.

Standard Shipping and Handling

  • Normally, most orders ship within 5-7 business days from receipt  (excluding weekends). However, orders are taking 4-6 weeks for retail orders and longer for wholesale customers. We apologize for the inconvenience but our suppliers are also affected the world economy which in turn means we aren’t getting supplies in a timely manner. Please note, orders placed during heavily promoted and/or holiday periods might require additional processing time.
  • Please allow 10 business days for shipments within the continental U.S. to arrive.
  • You can ship an order to a different address than your billing address.
  • Physical street addresses are required; NO SHIPPING TO PO BOXES OR MIL ADDRESSES.
  • International shipping is currently not available.

Sales Tax

  • We are required by law to collect sales tax for all deliveries. We will automatically calculate the tax rate according to the shipping address.

Shipping Charge Disclaimer

  • Shipping charges and terms are subject to change without notice.

Expedited Delivery

  • This option is unavailable.

Returns

You must report returns/damages/errors within 3 business days of the receipt of your order.
Refunds are accepted. Shipping to return the item is at the expense of the customer.
For any questions regarding shipping and returns feel free to contact us at sales@scentsational-products.com or by calling 941-485-1443. Please include your sales order number and any shipping information.

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