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Shipping & Returns

Shipping & Handling Fees

In the continental U.S.

  • Purchases up to $49.95 …………..$14.95 for Shipping
  • Purchases of $50.00 and up……..FREE SHIPPING (Retail Orders Only)

Shipping provided by UPS.

Standard Shipping and Handling

  • Normally, most orders ship within 5-7 business days from receipt  (excluding weekends). However, due to the Pandemic, orders are taking 4-6 weeks for retail orders and longer for wholesale customers. We apologize for the inconvenience but our suppliers are also affected by the Pandemic which in turn means we aren’t getting supplies in a timely manner. Please note, orders placed during heavily promoted and/or holiday periods might require additional processing time.
  • Please allow 10 business days for shipments within the continental U.S. to arrive.
  • You can ship an order to a different address than your billing address.
  • Physical street addresses are required; PO boxes can not be processed.
  • International shipping is currently not available.

Sales Tax

  • We are required by law to collect sales tax for all deliveries. We will automatically calculate the tax rate according to the shipping address.

Shipping Charge Disclaimer

  • Shipping charges and terms are subject to change without notice.

Expedited Delivery

  • This option is unavailable.

Returns

You must report returns/damages/errors within 3 business days of the receipt of your order.

For any questions regarding shipping and returns feel free to contact us at sales@scentsational-products.com or by calling 941-485-1443. Please include your sales order number and any shipping information.